1. What cookies are
A cookie is a small text file that a website places on your device to remember information about your visit. Cookies let a site keep you signed in, remember what is in your basket, recall your preferences, and understand how the site is being used. Similar technologies — such as local storage, pixels and tags — do comparable jobs, and where we refer to "cookies" in this policy we mean all of them.
2. Why we use them
We use cookies to keep the studio working properly, to make your visit smoother by remembering choices you have made, to keep the checkout and download process secure, and to learn, in aggregate, which products and pages people find useful so that we can improve. We try to keep our use of cookies modest and purposeful rather than tracking for its own sake.
3. Strictly necessary cookies
These cookies are essential for the studio to function and cannot be switched off in our systems. They do things like maintain your session as you move between pages, remember the contents of your basket, secure the checkout, and help prevent fraudulent activity. Because the site cannot work correctly without them, they are set whenever you use the studio and do not require consent.
4. Preference cookies
These cookies remember choices you make to give you a more comfortable experience — for example a language or display preference, or the fact that you have already dismissed a particular notice. They are not essential, but they make the studio nicer to use. Where your region requires it, we set these only with your permission.
5. Analytics cookies
These cookies help us understand how visitors find and use the studio: which pages are viewed, how people move through the site, and where they run into difficulty. The information is used in aggregate to improve the layout, the catalogue and the checkout. We use reputable analytics providers for this, and where your region requires it, these cookies are set only after you have agreed.
6. Cookies set by others
Some cookies are placed by the service providers that help us run the studio, such as our e-commerce platform, payment processor and analytics tools. These third parties set cookies under their own policies to deliver the functions we rely on. We choose our providers with care, but we do not control the cookies they set, and we encourage you to review their policies where you want the full detail.
7. How long cookies last
Some cookies are "session" cookies that are erased when you close your browser; others are "persistent" cookies that remain for a set period so they can recognise your device on a return visit. The lifespan of a cookie depends on its purpose — a security cookie may last only for a session, while a preference cookie may last longer so your choice is remembered.
8. How to manage your choices
Where we offer a cookie banner or preference control, you can use it to accept or decline optional categories and to change your mind later. You can also manage cookies through your browser settings: most browsers let you see what cookies are stored, delete them, and block some or all of them. Blocking strictly necessary cookies will stop parts of the studio from working, including the basket and checkout, so we suggest declining only the optional categories if you wish to limit cookies.
9. Do Not Track and global signals
Some browsers can send a "Do Not Track" or similar preference signal. Because there is no single agreed standard for how sites should respond, we handle these signals in line with applicable law and our own consent controls. You can always manage optional cookies directly through the tools described above.
10. Changes to this policy
We may update this Cookie Policy as our tools and legal obligations change. The version published here, with the effective date shown at the top, is always the current one. Where changes are significant, we will make that clear through the studio.
11. Questions about cookies
If you would like to know more about the cookies we use, or you need help managing your preferences, use the note form below or write to the relevant desk and we will be glad to explain.